Security Training Completion Rate

Percentage of employees who have completed required security awareness training

Current Value

94%

+6% from previous period

Industry average: 78%

Calculation Method

(Number of employees who completed all required security training / Total number of employees) × 100%. Tracked monthly with a trailing 12-month average.

Significance

This KPI measures the organization's compliance with security awareness training requirements and indicates the level of security knowledge across the workforce.

Definition

Security Training Completion Rate measures the percentage of employees who have successfully completed all assigned security awareness training within the required timeframe. This includes both new hire onboarding training and ongoing security education modules.

Significance

Well-trained employees form a critical line of defense against social engineering and other human-focused attacks. Research indicates that organizations with high training completion rates typically experience fewer successful phishing attacks and security incidents.

This KPI helps security teams track compliance with training requirements, identify departments that may need additional focus, and demonstrate due diligence for regulatory compliance. It's also a leading indicator for other security metrics like phishing simulation failure rates.

Calculation Method

The calculation includes:

  • Count of employees who completed all required training modules within the assigned timeframe
  • Total count of employees required to complete training
  • Formula: (Number completed / Total required) × 100%

Note: Training completion is tracked across different categories:
• Annual security awareness training (all employees)
• Role-specific security training (e.g., developers, administrators)
• New hire security orientation
• Ad-hoc training for emerging threats

Current Performance

Our training completion rate has increased from 88% to 94% over the past 12 months. The improvement came after implementing automated reminders and manager visibility into team completion rates.

Benchmark

Industry average: 78% completion rate

Best practice target: >95% completion rate within required timeframes

Related KPIs

Phishing Simulation Failure Rate
Security Policy Compliance
Security Incident Rate